Content Management
Content management technologies can be used for a number of business solutions. These solutions can help with internal and external collaborations such as:

-> Research and development team collaboration,
-> Internal company communications and community development such as intranet and extranet web sites,
-> Internal efficiencies by allowing the business areas to self-manage their content and messaging rather than being      dependent on technology resources,
-> External marketing communication and messaging to your customers
-> and there are many more business opportunities to utilize content management solutions.

 

We focus on the business requirements and opportunity first, and then focus on how the different technologies can satisfy the business needs and technical solution justifies the business need.

We perform a content audit to understand content types, processes for content management, content structure analysis, and the primary business use for the content.

We have experience in defining the business requirements for content management, building a solution, migrating

 

content to the new content management platform, and performing software testing or validation if required.

 
Document Management
 

While some of the high-level processes seem to be similar to content management such as workflow requirements and a process to control the editing and release of information, the business processes and detailed functionality are quite different. Many companies and technologists lump the technology used to support these two functions into one tool, and while that may be able to be achieved with some customization of the software, many times document management requirements are not sufficiently supported.

Document management is a key component and solution for the life sciences industry. Control and management of your documents – from research and discovery procedures and artifacts, through commercial quality documented SOP’s and procedures in many departments – are an absolute requirement for companies. While some document controls and management can be achieved through manual edit, redline, and release procedures, electronic document management systems allow much more efficient compliance tracking for change control management documentation related to controlled documents, the release and printing of those documents, and document versioning as well.

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Both of these technology solutions (content and document management) can be utilized and can be a strategic solution for company communications – internally and externally. We have experience with these solutions including user requirements development, package selection, custom development, validation, and the overall project management through implementation.
 
   
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